Cookie Policy
Last updated: January 2025
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help us understand how you use our service and improve your experience.
2. How We Use Cookies
SoftiusTech AI Agent uses cookies and similar tracking technologies for the following purposes:
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as:
- User authentication and account access
- Security and fraud prevention
- Session management
- Load balancing
These cookies cannot be disabled as they are essential for the service to work.
2.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously:
- Page views and navigation patterns
- Time spent on pages
- Click-through rates
- Error messages and performance issues
- User journey and conversion tracking
2.3 Functionality Cookies
These cookies enable enhanced functionality and personalization:
- Remember your preferences and settings
- Save your language selection
- Customize your experience based on previous interactions
- Remember items in your shopping cart
2.4 Marketing and Advertising Cookies
These cookies are used to deliver relevant advertisements and track advertising campaign performance:
- Display personalized ads based on your interests
- Limit the number of times you see an advertisement
- Measure the effectiveness of advertising campaigns
- Track conversions from advertisements
3. Types of Cookies We Use
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| auth_token | Essential | User authentication | Session |
| session_id | Essential | Session management | Session |
| _ga | Analytics | Google Analytics tracking | 2 years |
| preferences | Functionality | User preferences | 1 year |
| ad_campaign | Marketing | Track ad conversions | 30 days |
4. Third-Party Cookies
We use several third-party services that may set cookies on your device:
- Google Analytics: For website analytics and usage tracking
- Stripe: For secure payment processing
- Google Ads: For advertising and conversion tracking
- Facebook Pixel: For social media advertising
These third parties have their own privacy policies. We recommend reviewing their policies to understand how they use cookies.
5. How to Control Cookies
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Delete all cookies from your browser
- Block all cookies from being set
- Allow cookies only from specific websites
- Block third-party cookies
- Clear cookies when you close your browser
5.2 Browser-Specific Instructions
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
5.3 Opt-Out Tools
You can opt out of specific tracking technologies:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Google Ads: Ad Settings
- Network Advertising Initiative: NAI Opt-Out
6. Impact of Disabling Cookies
While you can choose to disable cookies, please note that this may affect your experience:
- You may not be able to log in or access certain features
- The website may not remember your preferences
- Some functionality may not work as intended
- You may need to re-enter information repeatedly
7. Do Not Track Signals
Some browsers have a "Do Not Track" feature that signals websites you visit that you do not want to have your online activity tracked. We currently do not respond to Do Not Track signals, as there is no standard interpretation or practice for such signals.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of any significant changes by posting a notice on our website or via email.
9. More Information
For more information about cookies and how they work, visit:
10. Contact Us
If you have questions about our use of cookies, please contact us: